/ en /our-impact/grantee-client-impact/coleen-widow-recovers-lifes-savings-scammer <span class="field field--name-title field--type-string field--label-hidden">Coleen: Widow Recovers Life鈥檚 Savings from Scammer </span> <span class="field field--name-uid field--type-entity-reference field--label-hidden"><span>sierra-chacona鈥�</span></span> <span class="field field--name-created field--type-created field--label-hidden"><time datetime="2025-03-20T15:04:26-04:00" title="Thursday, March 20, 2025 - 15:04" class="datetime">Thu, 03/20/2025 - 15:04</time> </span> <div class="clearfix text-formatted field field--name-field-summary field--type-text-long field--label-hidden field__item">After Hurricane Harvey destroyed her home in 2017, a senior in Texas faced numerous challenges in rebuilding. With the help of LSC-funded legal aid, she was able to get her application for disaster relief approved and begin building her new home, providing her with stable housing for the first time in years. </div> <div class="field field--name-field-paragraph-types field--type-entity-reference-revisions field--label-hidden field__items"> <div class="field__item"><div class="paragraph paragraph--text-and-image paragraph--text-and-image--default paragraph--type--text-and-image paragraph--view-mode--default align-right" id="meet-coleen" data-title="Meet Coleen"> <div class="paragraph--content"> <div class="paragraph--column"> <div class="field field--name-field-media-image field--type-entity-reference field--label-hidden field__items"> <div class="field__item"><article class="media media--type-remote-video media--view-mode-hero"> <div class="field field--name-field-media-oembed-video field--type-string field--label-hidden field__item"><iframe src="/media/oembed?url=https%3A//youtu.be/zCcqC7PamRg&amp;max_width=0&amp;max_height=0&amp;hash=W50zZymxDTdQ-ZhHYR5juBktlBgjA88SVx4Y8OBD3FE" width="200" height="113" class="media-oembed-content" loading="eager" title="FRLS Helps Widow Elder Woman in North Fort Myers Resolve $10,000 Roofing Dispute after Hurricane Ian"></iframe> </div> </article> </div> </div> </div> <div class="paragraph--column"> <h2>Meet Coleen</h2> <div class="clearfix text-formatted field field--name-field-long-description field--type-text-long field--label-hidden field__item"><p><span class="TextRun SCXW29159447 BCX0 NormalTextRun" style="-webkit-tap-highlight-color:transparent;-webkit-user-drag:none;margin:0px;padding:0px;user-select:text;" data-contrast="auto" xml:lang="EN-US" lang="EN-US">Coleen, a widow, hired a roofing company to perform repairs on her home following a hurricane. The company took her $10,300 deposit but did not complete the work as promised. After several delays, Coleen contacted鈥�</span><a class="Hyperlink SCXW29159447 BCX0" href="/node/3530" segoe ui target="_blank" rel="noreferrer noopener"><span class="TextRun Underlined SCXW29159447 BCX0 NormalTextRun" style="-webkit-tap-highlight-color:transparent;-webkit-user-drag:none;margin:0px;padding:0px;user-select:text;" data-contrast="none" xml:lang="EN-US" lang="EN-US" data-ccp-charstyle="Hyperlink">Florida Rural Legal Services</span></a><span class="TextRun SCXW29159447 BCX0 NormalTextRun" style="-webkit-tap-highlight-color:transparent;-webkit-user-drag:none;margin:0px;padding:0px;user-select:text;" data-contrast="auto" xml:lang="EN-US" lang="EN-US">, which helped her get a partial refund from the company. Coleen's story emphasizes the importance of seeking help from legal aid organizations that can assist low-income individuals when they encounter issues with unethical companies, especially those who take advantage of people when disaster strikes.</span><span class="EOP SCXW29159447 BCX0" data-ccp-props="{}">&nbsp;</span></p></div> <div class="field field--name-field-call-to-action field--type-entity-reference-revisions field--label-hidden field__item"> <div class="paragraph paragraph--call-to-action paragraph--call-to-action--default paragraph--type--call-to-action paragraph--view-mode--default" id="call_to_action" data-title="call to action" data-original-title="call to action"> <div class="field field--name-field-call-to-action field--type-entity-reference-revisions field--label-hidden field__item"> <div class="paragraph paragraph--link paragraph--link--default paragraph--type--link paragraph--view-mode--default" id="link" data-title="link" data-original-title="link"> <div class="field field--name-field-link field--type-link field--label-hidden field__item"><a href="https://youtu.be/zCcqC7PamRg">Watch on YouTube</a></div> </div> </div> </div> </div> </div> </div> <div class="text-respect fade-in-right"> <img src="themes/lsc/img/decor/respect.svg" alt> </div> </div> </div> <div class="field__item"> <div class="paragraph paragraph--full-width-image-cta paragraph--full-width-image-cta--default paragraph--type--full-width-image-cta paragraph--view-mode--default" style="background-image: url('/sites/default/files/2025-03/gettyimages-1344686305.jpg');" id="so-far-in-2025,-disasters-have-caused-$182.7-billion-in-damages." data-title="So far in 2025, disasters have caused $182.7 billion in damages." data-original-title="So far in 2025, disasters have caused $182.7 billion in damages."> <div class="paragraph--content"> <div class="full-width-image-cta__content"> <div class="field field--name-field-plain-title field--type-string field--label-hidden field__item">So far in 2025, disasters have caused $182.7 billion in damages.</div> <div class="clearfix text-formatted field field--name-field-long-description field--type-text-long field--label-hidden field__item"><p><span class="TextRun SCXW118320377 BCX0 NormalTextRun" style="-webkit-tap-highlight-color:transparent;-webkit-user-drag:none;margin:0px;padding:0px;user-select:text;" data-contrast="auto" xml:lang="EN-US" lang="EN-US">Civil legal challenges can haunt disaster survivors for years as they face contractor scams while struggling to rebuild their homes. LSC grantee programs鈥痵upport low-income Americans with disaster preparedness and legal expertise during recovery.鈥€�</span><span class="EOP SCXW118320377 BCX0" data-ccp-props="{}">&nbsp;</span></p></div> <div class="field field--name-field-double-call-to-action field--type-entity-reference-revisions field--label-hidden field__items"> <div class="field__item"> <div class="paragraph paragraph--call-to-action paragraph--call-to-action--default paragraph--type--call-to-action paragraph--view-mode--default" id="call_to_action" data-title="call to action" data-original-title="call to action"> <div class="field field--name-field-call-to-action field--type-entity-reference-revisions field--label-hidden field__item"> <div class="paragraph paragraph--link paragraph--link--default paragraph--type--link paragraph--view-mode--default" id="link" data-title="link" data-original-title="link"> <div class="field field--name-field-link field--type-link field--label-hidden field__item"><a href="/media/highlights/issue-spotlights/disaster-legal-services-supporting-survivors-strengthening-communities">Learn More 成人抖阴 Disaster Legal Services</a></div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="field__item"> <div class="paragraph paragraph--double-cta paragraph--double-cta--default paragraph--type--double-cta paragraph--view-mode--default" id="learn-about-florida" data-title="Learn 成人抖阴 Florida" data-original-title="Learn 成人抖阴 Florida"> <div class="paragraph--column"> <h2>Learn 成人抖阴 Florida</h2> <div class="clearfix text-formatted field field--name-field-long-description field--type-text-long field--label-hidden field__item"><p><span>Explore the civil legal needs impacting the state of Florida.</span></p><img src="/sites/default/files/inline-images/Florida%20state%20icon.png" data-entity-uuid="d6cc1599-2a10-482c-93fe-a2c313ce16d5" data-entity-type="file" alt="florida state map" width="150" height="150" class="align-center" loading="lazy"></div> <div class="field field--name-field-call-to-action field--type-entity-reference-revisions field--label-hidden field__item"> <div class="paragraph paragraph--call-to-action paragraph--call-to-action--default paragraph--type--call-to-action paragraph--view-mode--default" id="call_to_action" data-title="call to action" data-original-title="call to action"> <div class="field field--name-field-call-to-action field--type-entity-reference-revisions field--label-hidden field__item"> <div class="paragraph paragraph--link paragraph--link--default paragraph--type--link paragraph--view-mode--default" id="link" data-title="link" data-original-title="link"> <div class="field field--name-field-link field--type-link field--label-hidden field__item"><a href="/state-snapshots?embed=true&amp;state=12">Learn 成人抖阴 Florida</a></div> </div> </div> </div> </div> </div> <div class="paragraph--column"> <h2>Learn about Florida Rural Legal Services (FRLS)</h2> <div class="clearfix text-formatted field field--name-field-long-wysiwyg field--type-text-long field--label-hidden field__item"><p>Learn about the LSC Grantee, Florida Rural Legal Services.</p></div> <div class="field field--name-field-secondary-cta field--type-entity-reference-revisions field--label-hidden field__item"> <div class="paragraph paragraph--call-to-action paragraph--call-to-action--default paragraph--type--call-to-action paragraph--view-mode--default" id="call_to_action" data-title="call to action" data-original-title="call to action"> <div class="field field--name-field-call-to-action field--type-entity-reference-revisions field--label-hidden field__item"> <div class="paragraph paragraph--link paragraph--link--default paragraph--type--link paragraph--view-mode--default" id="link" data-title="link" data-original-title="link"> <div class="field field--name-field-link field--type-link field--label-hidden field__item"><a href="/grants/our-grantees/florida-rural-legal-services-inc-program-profile">Learn 成人抖阴 FRLS</a></div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="field field--name-field-client-stories field--type-entity-reference field--label-hidden field__items"> <div class="field field--name-field-client-stories field--type-entity-reference field--label-hidden field__items field__tags"> <a href="/taxonomy/term/25" hreflang="en">Disaster-Related Needs</a> <a href="/taxonomy/term/23" hreflang="en">Consumer Issues</a> <a href="/taxonomy/term/27" hreflang="en">Elder Law</a> </div> </div> <div class="field field--name-field-state-or-territory field--type-entity-reference field--label-hidden field__item"><a href="/taxonomy/term/49" hreflang="en">Florida</a></div> Thu, 20 Mar 2025 19:04:26 +0000 sierra-chacona@lsc.gov 4583 at /i-am-grantee/model-practices-innovations/provide-legal-services/building-bridges-across-digital-divide <span class="field field--name-title field--type-string field--label-hidden">Building Bridges Across the Digital Divide</span> <span class="field field--name-uid field--type-entity-reference field--label-hidden"><span>sierra-chacona鈥�</span></span> <span class="field field--name-created field--type-created field--label-hidden"><time datetime="2024-08-07T12:12:49-04:00" title="Wednesday, August 7, 2024 - 12:12" class="datetime">Wed, 08/07/2024 - 12:12</time> </span> <div class="clearfix text-formatted field field--name-field-summary field--type-text-long field--label-hidden field__item"><p>Learn how Legal Services of North Florida launched mobile units to reach low income residents facing digital challenges in this case study.</p></div> <div class="field field--name-field-paragraph-types field--type-entity-reference-revisions field--label-hidden field__items"> <div class="field__item"><div class="paragraph paragraph--text-and-image paragraph--text-and-image--default paragraph--type--text-and-image paragraph--view-mode--default align-right" id="legal-services-of-north-florida:-building-bridges-across-the-digital-divide" data-title="Legal Services of North Florida: Building Bridges Across the Digital Divide"> <div class="paragraph--content"> <div class="paragraph--column"> <div class="field field--name-field-media-image field--type-entity-reference field--label-hidden field__items"> <div class="field__item"><article class="media media--type-image media--view-mode-hero"> <div class="field field--name-field-media-image field--type-image field--label-visually_hidden"> <div class="field__label visually-hidden">Image</div> <div class="field__item"> <img src="/sites/default/files/styles/hero/public/2024-08/lsnf_mobile_van.jpg?itok=cf-nBR-5" width="500" height="500" alt="Photo of LSNF Mobile Van" loading="lazy" class="image-style-hero"> </div> </div> </article> </div> </div> </div> <div class="paragraph--column"> <h2>Legal Services of North Florida: Building Bridges Across the Digital Divide</h2> <div class="clearfix text-formatted field field--name-field-long-description field--type-text-long field--label-hidden field__item"><p>Grantees will learn how Legal Services of North Florida (LSNF):</p><p>&nbsp; &nbsp;1. Implemented digital solutions and outreach for increased legal aid demands;</p><p>&nbsp; &nbsp;2. Created and sent mobile units to areas recovering from natural disasters; and</p><p>&nbsp; &nbsp;3. Increased housing assistance cases and digital intake capacity</p><p>Hear from Leslie Powell-Boudreaux, Executive Director of LSNF, and Charlotte Waters, Communications Director, about measures SNF took to increase its online intake capacity, manage case logistics, and educate court personnel about digital challenge facing its clients during natural disasters.</p></div> <div class="field field--name-field-call-to-action field--type-entity-reference-revisions field--label-hidden field__item"> <div class="paragraph paragraph--call-to-action paragraph--call-to-action--default paragraph--type--call-to-action paragraph--view-mode--default" id="call_to_action" data-title="call to action" data-original-title="call to action"> <div class="field field--name-field-call-to-action field--type-entity-reference-revisions field--label-hidden field__item"> <div class="paragraph paragraph--link paragraph--link--default paragraph--type--link paragraph--view-mode--default" id="link" data-title="link" data-original-title="link"> <div class="field field--name-field-link field--type-link field--label-hidden field__item"><a href="https://lsc-live.app.box.com/file/1209751160235?s=4m5u91nhn2l2fb9gp5iqtfjj2b3f2pce">Read Case Study</a></div> </div> </div> </div> </div> </div> </div> <div class="text-respect fade-in-right"> <img src="themes/lsc/img/decor/respect.svg" alt> </div> </div> </div> <div class="field__item"> <div class="field field--name-field-pull-quotes-slider-quotes field--type-entity-reference-revisions field--label-hidden field__items"> <div class="field__item"> <div class="pull-quotes-container"> <div class="pull-quote-slide"> <div class="pull-quote-content"> <p class="pull-quote-text"> </p><h4><span>鈥滾SNF鈥檚 multimedia outreach on social media, radio, and printed fliers throughout Hurricane Michael鈥檚 recovery efforts and COVID-19 contributed to a large increase in housing assistance applications, particularly for evictions.鈥�<o:p></o:p></span></h4> <p class="pull-quote-author"> <strong>Charlotte Waters</strong> </p> <p class="pull-quote-role">Communications Director, Legal Services of North Florida</p> </div> </div> </div> </div> </div> </div> <div class="field__item"> <div class="paragraph paragraph--tile-container paragraph--tile-container--default paragraph--type--tile-container paragraph--view-mode--default" id="related-content" data-title="Related Content" data-original-title="Related Content"> <div class="field field--name-field-plain-title field--type-string field--label-hidden field__item">Related Content</div> <div class="clearfix text-formatted field field--name-field-long-description field--type-text-long field--label-hidden field__item"><p>Click below to explore programs related to addressing digital challenges.</p></div> <div class="field field--name-field-tiles field--type-entity-reference-revisions field--label-hidden field__items"> <div class="field__item"> <div class="card-set paragraph--tile"> <div class="card clickable card--clickable"> <div class="card__content"> <h2 class="card__title">Expanding Services to Bridge the Digital Divide</h2> <div class="card__body"><p>Learn how Legal Services of Northwest Minnesota established legal kiosks and mobile legal aid offices during COVID-19 in this case study.&nbsp;<span><o:p></o:p></span></p></div> <a href="/i-am-grantee/model-practices-innovations/provide-legal-services/expanding-services-bridge-digital-divide" class="card__cta">Expanding Services to Bridge the Digital Divide</a> </div> </div> </div> </div> <div class="field__item"> <div class="card-set paragraph--tile"> <div class="card clickable card--clickable"> <div class="card__content"> <h2 class="card__title">Library Partnerships During Disaster Recovery</h2> <div class="card__body"><p>In this fact sheet, learn&nbsp;how partnerships between&nbsp;public libraries and legal aid organizations&nbsp;can help patrons understand civil legal issues and navigate natural disaster recovery.&nbsp;</p></div> <a href="https://lsc-live.app.box.com/file/1203915842556?s=0ruu91iyyzv6o080ogfv6spolu4yo78u" class="card__cta">See fact sheet</a> </div> </div> </div> </div> <div class="field__item"> <div class="card-set paragraph--tile"> <div class="card clickable card--clickable"> <div class="card__content"> <h2 class="card__title">Free Course: Navigating Civil Legal Issues of Natural Disasters </h2> <div class="card__body"><p>In this fact sheet, learn about the free, three-part training course, "Navigating Civil Legal Issues of Natural Disasters," that helps libraries and staff provide resources for individuals dealing with legal matters resulting from natural disasters.<span><o:p></o:p></span></p></div> <a href="https://lsc-live.app.box.com/file/1222236312608?s=xl5gr911smbxpdyuzm73j4z1jf9tarup" class="card__cta">See fact sheet</a> </div> </div> </div> </div> </div> </div> </div> <div class="field__item"> <div class="paragraph paragraph--double-cta paragraph--double-cta--default paragraph--type--double-cta paragraph--view-mode--default" id="more-on-providing-legal-services" data-title="More on Providing Legal Services" data-original-title="More on Providing Legal Services"> <div class="paragraph--column"> <h2>More on Providing Legal Services</h2> <div class="clearfix text-formatted field field--name-field-long-description field--type-text-long field--label-hidden field__item"><p><span>Visit this MPI topic page to explore resources on effective legal service delivery models.</span></p></div> <div class="field field--name-field-call-to-action field--type-entity-reference-revisions field--label-hidden field__item"> <div class="paragraph paragraph--call-to-action paragraph--call-to-action--default paragraph--type--call-to-action paragraph--view-mode--default" id="call_to_action" data-title="call to action" data-original-title="call to action"> <div class="field field--name-field-call-to-action field--type-entity-reference-revisions field--label-hidden field__item"> <div class="paragraph paragraph--link paragraph--link--default paragraph--type--link paragraph--view-mode--default" id="link" data-title="link" data-original-title="link"> <div class="field field--name-field-link field--type-link field--label-hidden field__item"><a href="/i-am-grantee/model-practices-innovations/provide-legal-services">Explore Providing Legal Services Resources</a></div> </div> </div> </div> </div> </div> <div class="paragraph--column"> <h2>More Model Practices &amp; Innovations</h2> <div class="clearfix text-formatted field field--name-field-long-wysiwyg field--type-text-long field--label-hidden field__item"><p><span>Visit this page to explore additional Model Practices &amp; Innovations resources.</span></p></div> <div class="field field--name-field-secondary-cta field--type-entity-reference-revisions field--label-hidden field__item"> <div class="paragraph paragraph--call-to-action paragraph--call-to-action--default paragraph--type--call-to-action paragraph--view-mode--default" id="call_to_action" data-title="call to action" data-original-title="call to action"> <div class="field field--name-field-call-to-action field--type-entity-reference-revisions field--label-hidden field__item"> <div class="paragraph paragraph--link paragraph--link--default paragraph--type--link paragraph--view-mode--default" id="link" data-title="link" data-original-title="link"> <div class="field field--name-field-link field--type-link field--label-hidden field__item"><a href="/i-am-grantee/model-practices-innovations">Explore Model Practices &amp; Innovations Resources</a></div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="field field--name-field-topics field--type-entity-reference field--label-hidden field__items"> <div class="field field--name-field-topics field--type-entity-reference field--label-hidden field__items field__tags"> <a href="/taxonomy/term/115" hreflang="en">Intake</a> <a href="/taxonomy/term/114" hreflang="en">Outreach</a> <a href="/taxonomy/term/123" hreflang="en">Strategic Planning</a> <a href="/taxonomy/term/120" hreflang="en">Technology</a> <a href="/taxonomy/term/113" hreflang="en">COVID-19</a> <a href="/taxonomy/term/103" hreflang="en">Disasters</a> <a href="/taxonomy/term/112" hreflang="en">Rural</a> </div> </div> <div class="field field--name-field-state-or-territory field--type-entity-reference field--label-hidden field__item"><a href="/taxonomy/term/49" hreflang="en">Florida</a></div> <div class="field field--name-field-section-dropdown field--type-boolean field--label-hidden field__item">0</div> Wed, 07 Aug 2024 16:12:49 +0000 sierra-chacona@lsc.gov 4463 at /grants/our-grantees/florida-state-profile <span class="field field--name-title field--type-string field--label-hidden">Florida State Profile</span> <span class="field field--name-uid field--type-entity-reference field--label-hidden"><span>admin</span></span> <span class="field field--name-created field--type-created field--label-hidden"><time datetime="2017-12-18T16:08:47-05:00" title="Monday, December 18, 2017 - 16:08" class="datetime">Mon, 12/18/2017 - 16:08</time> </span> <div class="clearfix text-formatted field field--name-field-summary field--type-text-long field--label-hidden field__item"><p>Florida State Profile</p></div> <div class="field field--name-field-paragraph-types field--type-entity-reference-revisions field--label-hidden field__items"> <div class="field__item"> <div class="paragraph paragraph--wysiwyg paragraph--wysiwyg--default paragraph--type--wysiwyg paragraph--view-mode--default" id="wysiwyg" data-title="wysiwyg" data-original-title="wysiwyg"> <div class="clearfix text-formatted field field--name-field-long-wysiwyg field--type-text-long field--label-hidden field__item"><div class="tableauPlaceholder" id="viz1682448872927" style="position: relative"><noscript><a href="#"><img alt="Illinois " src="https://public.tableau.com/static/images/M2/M2GGFYCGP/1_rss.png" style="border: none"></a></noscript><object class="tableauViz" style="display:none;"><param name="host_url" value="https%3A%2F%2Fpublic.tableau.com%2F"> <param name="embed_code_version" value="3"> <param name="path" value="shared/M2GGFYCGP"> <param name="toolbar" value="yes"><param name="static_image" value="https://public.tableau.com/static/images/M2/M2GGFYCGP/1.png"> <param name="animate_transition" value="yes"><param name="display_static_image" value="yes"><param name="display_spinner" value="yes"><param name="display_overlay" value="yes"><param name="display_count" value="yes"><param name="language" value="en-US"><param name="filter" value="state=FL"></object></div> <script type="text/javascript"> var divElement = document.getElementById('viz1682448872927'); var vizElement = divElement.getElementsByTagName('object')[0]; vizElement.style.width='880px';vizElement.style.height='4717px'; var scriptElement = document.createElement('script'); scriptElement.src = 'https://public.tableau.com/javascripts/api/viz_v1.js'; vizElement.parentNode.insertBefore(scriptElement, vizElement); </script></div> </div> </div> </div> <div class="field field--name-field-state-or-territory field--type-entity-reference field--label-hidden field__item"><a href="/taxonomy/term/49" hreflang="en">Florida</a></div> <div class="field field--name-field-section-dropdown field--type-boolean field--label-hidden field__item">0</div> Mon, 18 Dec 2017 21:08:47 +0000 admin 1104 at